Let every treatment sit in its own department's tab.
On the Treatments screen each department is a tab, and that tab holds only that department's receipts. Choose New Treatment and the receipt is created against the open department, with the remaining amount shown at the top of the receipt.
Who it is for
For clinics with more than one department and more than one staff member, who do not want to lose track of which treatment was written where.
- Polyclinics and clinics running more than one department
- Clinics with a long service list whose prices get typed by hand on every receipt
- Teams often asked who performed a treatment and which department it went to
- Front desk and accounting who want the remaining amount on the receipt itself
Department tabs: each heading opens its own list
The Treatments screen builds tabs from your department definitions, and pressing a tab lists only that department's receipts. When you choose New Treatment, the receipt is created against whichever department is open.
- The tabs come from your department definitions; you do not keep a second list
- Columns: Doc No, Title, Customer, Department, Date, Total, VAT, Invoice, Status
- The Remaining Amount column shows the unpaid part, and the Practitioner column who performed it
- Clicking a row opens the receipt itself; clicking the patient's name opens their card
- If no department is defined, the screen opens with an empty-state message
Filling a receipt: pick the line, give the discount on the row
You pick line items from the catalogue, then add, correct or remove rows. A service that is not in the catalogue can be created without leaving the receipt, and the item you create is selected onto the same row.
- A line comes from the catalogue with its name, duration, price and VAT rate ready
- A discount is entered per row, either as an amount or as a percentage
- The receipt's total and remaining amount update at the top as rows change
- If you are entering treatments back to back, Save and new keeps you off the list
- A saved receipt lands both in the department tab and in the patient's Treatments tab
Notes, documents and closing stay on the receipt
A receipt is more than a list of items: the patient's note, the receipt's own note and its documents sit in the tabs of the same screen. When the work is done you choose Close Treatment, and you can reopen it if you need to.
- The Notes tab carries the patient's note, the Receipt note tab the note for that treatment
- A file added to the Documents tab stays saved with the receipt
- The Payments tab shows the paid and still-open parts of the receipt
- The History section keeps what changed on the receipt, row by row
- Copy opens a new receipt for a similar treatment without retyping it
Services, products and packages are defined once
The Services screen has three tabs: Services, Products and Packages. Once you have defined an item, you pick it from the list on every receipt, and its price and VAT rate arrive ready.
- A service row carries name, colour, duration in minutes, price and VAT fields
- You mark the ones you use often as favourites and set the unused ones inactive
- You define packages, and the remaining entitlement shows under the patient's name when booking
- The Items screen keeps a separate list with code, ERP code and group
- With multi-select you set several services active or favourite at once
What changes
The difference between saying you will write the treatment up later and opening the receipt there and then:
Frequently asked
What does polyclinic treatment tracking do?
It keeps what was done for a patient, which department it was written to and how much is still open in one list. In Bi'Klinik the Treatments screen builds tabs from your department definitions, and each tab shows that department's receipts, totals and remaining amounts. Clicking a row opens the receipt's line items, notes and payments.
Can I issue an e-invoice from a treatment receipt?
Yes. Because the receipt already sits on the record, the document is produced from that same record; its line items, VAT and total are not retyped. The Invoice column in the treatments list shows which receipts have been invoiced and which are still waiting. The patient's invoicing title and tax details are held on the patient card and flow into the invoice from there.
Do I have to retype the service price on every treatment?
No, you define it once. On the Services screen you keep services, products and packages with their name, duration, price and VAT rate, and you pick them from the list when adding them to a receipt. If a service comes up that is not in the catalogue, you create it without leaving the receipt and select it onto the same row. You enter the VAT rate yourself; rates change with legislation, so they are not hardcoded into the program. Check the announcements published by GİB, Türkiye's tax authority, for the current list.
What is the difference between the Treatments screen and the Sales screen?
Both show the same receipts; the only difference is the view. The Treatments screen splits receipts into department tabs, so that is where you go to read a single department's day. The Sales screen keeps them all in one list and lets you download the export as CSV.
Do I open a separate receipt for a patient who came from an appointment?
No. When you mark the appointment Arrived, a receipt is created or the existing one is found, and the screen moves straight to that receipt. You enter the line items, the discount and the note there; the calendar's own flow is described on the appointment tracking page.
Can I change a treatment receipt after saving it?
Yes. You can edit the receipt, add or remove lines, copy it or delete it. A receipt you Close Treatment on is closed to editing, and you reopen it when needed. Changes made to a receipt stay recorded in the History section.
Let's open the treatments department by department.
Leave your name and number and we will call within 30 minutes, then open your departments tab by tab and fill one receipt line by line.
Other solutions
Payments and expenses
Cash and bank apart, open items closed by matching.
Revenue and reports
Revenue, collections and balances in one report; Excel and PDF ready.
Reminders and notifications
The reminder goes out under the clinic's name, at the hour you set.